Contact & Support
Direct engineering support for YouTube creators. Have a question, bug report, or template suggestion? We typically respond in less than 24 hours.
Bug Reports & Help
For questions regarding image resizing, safe-area alignment, or browser rendering issues.
Feature Suggestions
Suggest new template niches, font styles, crop diagnostics, or creator workflow improvements.
Privacy & Legal
For GDPR/CCPA inquiries, privacy questions, or trademark communications.
Creator Support Form
Submit your feedback, bug report, or template suggestions below. We respond to all inquiries within 24 hours.
How to File an Effective Bug Report
Because YouTubeBannerMaker operates 100% inside your browser, our servers receive zero copies of your image files or error traces. To help us diagnose and resolve any technical issue swiftly, please include:
- Browser & Operating System: Your browser name and version (e.g. Chrome 124, Safari 17, Firefox 125) and operating system (e.g. macOS Sonoma, Windows 11, iOS 17, Android 14).
- Tool Mode & Action: Which tool door you were using (Banner Resizer, Safe Area Checker, or Banner Generator) and the step where the issue occurred.
- Image Attributes: The dimensions (width × height) and format (PNG, JPEG, WebP) of your source file.
- Observed vs Expected Result: A brief description of what happened versus what you expected to see.
- Console Errors (Optional): If comfortable opening Developer Tools (F12 or Cmd+Option+I), any red error messages displayed in the Console tab.
Frequently Asked Support Questions
Why is there no embedded contact form on this page?
Direct email communication protects your privacy by eliminating third-party form trackers, intrusive CAPTCHAs, and database intermediaries. It guarantees that your message reaches our core engineering team directly.
What should I check if my banner fails to upload to YouTube Studio?
Verify that your file is under YouTube's 6 MB upload limit and meets YouTube's minimum requirement of 2048 × 1152 px. Our tools export at YouTube's recommended 2560 × 1440 px standard with calibrated file budgets.
Are banners created or resized here free for monetized YouTube channels?
Yes. All exports are 100% free for personal, educational, and commercial channels. Creators retain full copyright and ownership of their artwork with zero licensing fees or attribution required.
How quickly can I expect a reply to my support email?
Our team responds to all creator inquiries, bug reports, and technical questions within 24 hours, Monday through Friday.
YouTube is a registered trademark of Google LLC. YouTubeBannerMaker is an independently developed utility and is not affiliated with, endorsed by, or sponsored by Google LLC or YouTube.